Frequently Asked Questions

What do I wear?

Comfortable clothing that is easy to move around in. No shoes, socks or bare feet please. We don’t recommend short running shorts.

I am a new client, how do I start?

Check out our Evaluation Private, and Intro Group Class HERE.

What is the best way to contact the studio?

We really like email, because we are usually busy teaching Pilates. Contact us at

Do I have to take the Evaluation Private to join a group class?

No! We welcome all levels of students to our group classes that are injury free.

What is the difference between a Semi-Private Class and a Shape-UP?

A Semi-Private class is 55 minutes long, divided by level and focused on skill building.

Shape-UP classes are 45 minutes, ALL Level, and are focused on a good workout. If you are trouble shooting an injury or at the end of PT, we recommend the Semi Private lessons, or Intro Private packages to start.

What is your cancellation policy?

We send automatic email reminders 48 hours before your scheduled appointment. If you need to cancel you may reply directly to that email. We ask that all cancellations be made prior to 24 hours. Services or appointments cancelled on the inside of 24 hours are charged in full. Monthly Unlimited Members are subject to a $5 late cancel fee.

How do I know if you are closed due to a winter storm?

Check out our Snow Protocol HERE.

What is your return policy?

There are no refunds, however, membership dollars can be used at any time during regular studio hours. Shape-Packages are specific to the session they are purchased for and cannot be refunded. Unused merchandise returns will be accepted within 60 days of purchase with original tags attached.